Frequently Asked Questions

Each of our title pages includes sections for “Table of Contents” and/or “Sample Pages” to help you make a choice.

After ordering an eBook, you will receive an e-mail with an access code. STM Learning eBooks are available through VitalSource Bookshelf and can be read offline through free, downloadable applications for PC, Mac, and mobile devices (iOS, Android, and Kindle Fire) or through a web browser at Bookshelf Online. This software is free to download and use and allows you to easily access the text and make notes and highlights. After purchasing an eBook, you will receive instructions on how to redeem your code and access your book.

Each of our titles examines a specific aspect of child abuse and neglect or sexual assault, so there generally is very little overlap of information.

Yes. We also have published books on adult sexual assault and intimate partner violence. We are continuing to expand our list of titles to address other forms of child, adult, and family maltreatment. We also publish training materials for individual and group instruction.

Our current training curricula include: Child Sexual Abuse Assessment, Adolescent and Adult Sexual Assault Assessment 2E, Entry-Level Adolescent and Adult Sexual Assault Assessment, Intermediate-Level Adolescent and Adult Sexual Assault Assessment, Advanced-Level Adolescent and Adult Sexual Assault Assessment, Manual Nonfatal Strangulation Assessment, Child Sexual Abuse: Entry-Level Training for the Mandated Reporter, and Physical Abuse and Neglect. Additional training guides are currently in production. All of our books can be adapted by teachers and instructors for use in training sessions.

Adolescent and Adult Sexual Assault Assessment, 2E and Child Sexual Abuse Assessment are jointly provided by the Postgraduate Institute for Medicine and STM Learning, Inc. These activities offer up to 3.75 AMA PRA Category 1 Credits™ and 3.7 ANCC contact hours. Certificate fees are $45 for MD/DOs and $30 for RNs and all other health care professionals. Instructions to access the course evaluation and other information necessary to receive the CE credits are detailed in the workbooks.

We changed our name from G.W. Medical Publishing to more accurately reflect the wide range of resources we offer. Our products are used by many other professions outside of the medical field, including law enforcement, criminal justice, social services, and education. STM (which stands for “Scientific, Technical, Medical”) Learning better captures the diversity of products we offer consumers.

We accept Visa, MasterCard, Discover, and AmericanExpress.

Yes, from within the United States. The simplest way to place a purchase order is to e-mail it to sales@stmlearning.com, fax it to 314.434.2425, or mail it to the STM Learning office at:

1220 Paddock Drive
Florissant, MO 63033

Please make sure you include a contact name and phone number in case we have any questions about your order.

All orders within the continental United States are shipped via Media Mail, unless you request a different method. Orders for in-stock items are usually shipped the next business day. Transit time from St. Louis is approximately 2 to 5 business days. Orders can be shipped Next Day Air or Second Day Air for an additional shipping charge. International orders will be shipped via US Postal Service, unless otherwise requested.

Shipping costs outside of the continental United States vary. Contact us by e-mail, fax, or phone, and we will be glad to send you a quote for the book(s) you are interested in, including the shipping cost to your location.

Yes, please visit our Permissions page.

You may return a book within 30 days of purchase, provided it is in like-new condition. Opened CD-ROMs may be exchanged for the same title if they are defective. Please call us at 314.434.2424 before returning an item to ensure that we process your return quickly and correctly.

Please email us at review@stmlearning.com.

We do not sell our customers' information to third parties. Your information will be used solely for the purpose of processing your order and to occasionally inform you of new products or discounts from STM Learning.

Please visit our Permissions page.

It is your choice which way you want to handle it. If you choose to have it charged to your credit card now, you are guaranteed the pre-publication price. If we charge your credit card when we ship your item(s), the price might be higher. If you pre-order the book online, you will automatically be charged at the time you place the order.

Publication dates are approximate and cannot be predicted accurately. You may contact us and we will give you our best guess at any given time.

Please contact glenn@stmlearning.com to negotiate quantity discounts.

All orders out of the Continental USA need to be pre-paid.

If you are an organization, hospital, or government institution we will need a purchase order. If your organization does not do purchase orders we will need a letter, written on the official stationary of the organization stating clearly what books are ordered at what price, and have it signed by a person that has the authority to make the purchase. For individuals we will need pre-payment by check, credit card, or PayPal.